Elements and Performance Criteria
- Monitor and organise staffing levels.
- Assess current and projected volume and type of work.
- Determine staffing levels to meet sales and production needs.
- Develop rosters according to relevant industrial arrangements and within wage budgets.
- Roster teams with the most effective skills mix to meet sales and operational requirements.
- Communicate rosters to team members in clear formats and within organisational timeframes.
- Adjust rosters, as required, according to staff availability.
- Maintain staffing records according to organisational procedures.
- Inform team members.
- Clearly communicate roles, responsibilities and expectations and advise individual and team work accountability.
- Inform team members of expected standards of work and behaviour required by organisational policies at a level and pace appropriate to the individual.
- Provide staff induction on key organisational and team requirements.
- Conduct staff meetings or briefings to address sales and production issues.
- Provide team members with information about relevant sales and production targets.
- Coach on the job.
- Identify need for coaching based on observation of team member’s skills and knowledge and through discussion.
- Systematically explain and demonstrate specific skills and explain the workplace application.
- Communicate required knowledge and check team member understanding.
- Advise organisational procedures for completing workplace tasks.
- Provide team member with opportunity to practise skills and ask questions.
- Provide feedback in a constructive and supportive manner.
- Encourage and guide team member to evaluate own performance and self-diagnose areas for improvement.
- Monitor progress of new workplace skills and provide ongoing assistance.
- Motivate the team.
- Identify strengths and weaknesses of team against current and anticipated work requirements.
- Encourage individuals to contribute to discussion and planning of team objectives and goals.
- Update and review team objectives and goals regularly.
- Develop positive and constructive relationships with and between team members.
- Treat all team members fairly, equally and with respect.
- Act as a positive role model through high standards of personal performance and ongoing development of own competencies.
- Monitor and organise staffing levels.
- Assess current and projected volume and type of work.
- Determine staffing levels to meet sales and production needs.
- Develop rosters according to relevant industrial arrangements and within wage budgets.
- Roster teams with the most effective skills mix to meet sales and operational requirements.
- Communicate rosters to team members in clear formats and within organisational timeframes.
- Adjust rosters, as required, according to staff availability.
- Maintain staffing records according to organisational procedures.
- Inform team members.
- Clearly communicate roles, responsibilities and expectations and advise individual and team work accountability.
- Inform team members of expected standards of work and behaviour required by organisational policies at a level and pace appropriate to the individual.
- Provide staff induction on key organisational and team requirements.
- Conduct staff meetings or briefings to address sales and production issues.
- Provide team members with information about relevant sales and production targets.
- Coach on the job.
- Identify need for coaching based on observation of team member’s skills and knowledge and through discussion.
- Systematically explain and demonstrate specific skills and explain the workplace application.
- Communicate required knowledge and check team member understanding.
- Advise organisational procedures for completing workplace tasks.
- Provide team member with opportunity to practise skills and ask questions.
- Provide feedback in a constructive and supportive manner.
- Encourage and guide team member to evaluate own performance and self-diagnose areas for improvement.
- Monitor progress of new workplace skills and provide ongoing assistance.
- Motivate the team.
- Identify strengths and weaknesses of team against current and anticipated work requirements.
- Encourage individuals to contribute to discussion and planning of team objectives and goals.
- Update and review team objectives and goals regularly.
- Develop positive and constructive relationships with and between team members.
- Treat all team members fairly, equally and with respect.
- Act as a positive role model through high standards of personal performance and ongoing development of own competencies.